SHIPPING & RETURNS
Most products ship via UPS Ground and required 3 to 5 business days of handling. Some orders may take longer due to high demand and longer processing times.
Return & Exchange Policy
We want your experience with us to be easy and hassle-free. If you are not completely satisfied with a purchase, you may return most items within 30 days of receipt for an exchange, a store credit, or full refund. If you have return inquiries more than 30 days after receipt, please contact our customer service for possible repair, store credit, or replacement.
Please be aware that all returns are subject to ROAR Vision Optics Return Conditions. Return Conditions: Items must be returned in NEW condition (i.e., not used or broken), in the original manufacturer's packaging and with all original contents included, e.g., instruction manuals, accessories, additional components.
All exchanges and returns require the completion of a Return Merchandise Authorization (RMA) form. Once complete, follow the provided return instructions and return the merchandise as soon as possible. Please note that your RMA number is only active for 15 days from the date of submission, so don't delay!
We highly recommend insuring goods for their full value when shipping them to us. And to ensure a timely return or exchange, we ask that you safely wrap items to prevent shipping damage. If you believe your order was damaged during transit, please contact Customer Service immediately.
Upon approval, ROAR Vision Optics refunds customers via the original payment method. For example, if a customer paid via credit card, any necessary refunds will be applied to the customer's credit card.